Terms & Conditions

Welcome to Kelzo. By accessing or using our website, you agree to these Terms & Conditions.

Website Use

You agree to use the Kelzo website for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorized access to any part of the website.

Products

We make reasonable efforts to display product information, descriptions, images, prices, and availability accurately. However, product appearance, packaging, colors, or other visual details may vary slightly.

Orders 

Placing an order does not guarantee acceptance until the order has been processed and payment has been successfully confirmed.

We reserve the right to cancel or refuse an order when necessary, including in cases involving suspected fraud, incorrect pricing, inventory issues, or other circumstances that require cancellation.

Pricing

Prices and promotions may change without prior notice. Any applicable price shown at the time of purchase will generally apply to that order.

Payment

We currently do not offer Cash on Delivery (COD). Orders must be paid through the available payment methods at checkout.

Returns

Returns are subject to our Return & Refund Policy. Products must be unopened, unused, and factory sealed to qualify for an eligible return.

Opened, unsealed, or used perfumes are not eligible for return.

Intellectual Property

The content available on the Kelzo website, including text, images, graphics, logos, and other materials, may be protected by applicable intellectual property laws and may not be copied, reproduced, or used without appropriate authorization.

Changes to These Terms

Kelzo may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

Contact

For questions regarding these Terms & Conditions, contact:

kelzosupport@gmail.com