Privacy Policy

Privacy Policy

At Kelzo, we respect your privacy and are committed to protecting the information you provide when using our website.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Name
  • Email address
  • Shipping address
  • Billing information
  • Phone number
  • Order details
  • Information you provide when contacting customer support

How We Use Your Information

We use customer information to:

  • Process and fulfill orders
  • Deliver purchased products
  • Provide customer support
  • Process returns and refunds
  • Communicate about orders
  • Improve our website and shopping experience
  • Prevent fraudulent or unauthorized transactions

Payment Information

Payment transactions may be processed securely by third-party payment providers. Kelzo does not need to store your complete payment card information to process your order.

Cookies

Our website may use cookies and similar technologies to help provide functionality, understand website usage, improve performance, and support the shopping experience.

Third-Party Services

We may use trusted third-party services for functions such as payment processing, shipping, analytics, website functionality, and customer support. These providers may process information as necessary to provide their services.

Data Security

We take reasonable measures to protect customer information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Questions

If you have questions about this Privacy Policy or how your information is handled, contact us at:

kelzosupport@gmail.com

Kelzo reserves the right to update this Privacy Policy when necessary.