Shipping & Delivery Policy

At Kelzo, we want your shopping experience to be simple and convenient. That's why we offer free delivery on eligible orders.

Shipping Destinations

We currently ship to: 

• United States
• United Kingdom

Shipping Cost

Free delivery is available on eligible orders.

Order Processing

Orders are processed within 24 hours after your order has been successfully placed and payment has been confirmed.

Processing and delivery times may vary depending on your location, order volume, carrier delays, holidays, or circumstances outside our control.

Delivery Delays

While we work to ensure your order arrives as expected in 2 to 5 days, delivery times may occasionally be affected by carrier delays, weather, holidays, incorrect shipping information, or other unforeseen circumstances.

If you believe your order is significantly delayed, please contact us at:

kelzosupport@gmail.com

Please include your order number so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an order is returned because of an incorrect or incomplete address, please contact our support team for assistance.

Kelzo reserves the right to update this shipping policy when necessary.